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FAQ

How do I care for my jewelry?

Keep jewelry away from water, chemicals, and hard surfaces. Store each piece separately in a dry place when not in use.

How long does shipping take?

Delivery times vary by destination and are shown at checkout. You will receive tracking details once your order ships.

Can I return or exchange my order?

Please review our returns policy for eligibility and instructions, or contact our team for help with your order.

Are the gemstones natural?

Gemstone details, including whether stones are natural or treated, are listed on each product page. Please check the product description before ordering.

How can I contact customer support?

Use the contact page on our store and include your order number if your question is about an existing purchase.